Take TrueMed’s brief health survey todetermine your eligibility for HSA/FSAreimbursement. If you are eligible you will beprompted to pay a one-time $30 fee toreceive a review from a licensed practitioner.
After completing the survey and paying the $30 consultation fee, an independent licensed provider will review your answers. If eligible, they will issue the Letter of Medical Necessity (LMN) within 24-48 hours.
You will receive your LMN and instructions for submitting purchases for HSA/FSA reimbursement.
Pay for your TLM Subscription with your credit/debit card as normal.
Do NOT attempt to pay directly with your HSA/FSA card for compliance purposes.
Submit your Letter of Medical Necessity withyour TLM subscription receipt to your HSA/FSA provider for reimbursement. You will receive detailed instructions on how to do this when you receive your LMN from TrueMed.
Note from Truemed - If you have diffculty submitting a claim for reimbursement, please reach out to support@truemed.com and our team will be ready to provide the information that your HSA/FSA administrator is requesting. In the event that Truemed is unable to assist in overturning a claim, the Truemed fee will be refunded.